enquiries@lilaclettings.co.uk | Call Us On 0843 289 5747

LOGO Property Specialist

A professional service with a difference

Tenants

Renting a home can sometimes be complicated, sometimes even a frustrating experience, particularly if you are unsure of the process. We treat all our tenants with the same respect that we would expect others to treat us with. To help make the experience as straightforward as possible for you, we have outlined the key stages. We only rent out quality properties, not only will they look great but they will be safe too!

Register with us

To find your ideal property, we need to know as much as possible about your requirements. This includes your rental budget, the date by which you need to move, the type and size of property you need, etc. You can let us know all about your requirements by registering online, by phone or by visiting us where a member of staff can assist you.

With a clear understanding of your requirements we will then be able to access all properties that match your criteria.

When you have registered, details of property can be sent to you by email.

Viewings

Viewings can be conducted at a mutual time/day to suit both parties.  Please call to arrange appointments.

We usually accompany and conduct all property viewings (the Landlord may or may not be present). In some cases, a Landlord may give us specific times for viewings, although we do ask them to be as flexible as possible. We normally keep keys and can generally access properties to suit your availability. To save time in the long run, you should try to ensure that anyone likely to share in the decision views the property as well.

During the viewing, it is your opportunity to raise any questions you may have. So please allow plenty of time to discuss your thoughts with us. We are approachable and can look at every situation individually to try and come up with the perfect solution to all concerned.

Out of courtesy we will confirm the viewing appointment to ensure you can still meet the scheduled time. Please help us to help you and be on time! We will to meet you at the property.

Making an Application

If the property is suitable for you don’t delay your application as it could get secured for let by someone else on the same day!  When you make an application youll need to pay us an administration fee to cover our tenant credit referencing and administrative paperwork to reserve the property.  Our application fees depend on the rental value of the property and personal circumstances.  Please note a guarantor will not pay any more than 30.00.

(Don't let these prices put you off, it all depends on your circumstances) 

Sometimes there may be an opportunity to negotiate the rental. This can be difficult, but by working with us, you'll benefit from our expertise in this area.

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View the Tenant Guide >